Frequently Asked Questions!!

Where is my Tracking Number?

Tracking # will be emailed to you once shipping label is printed. It is important to input the CORRECT EMAIL to prevent communication delays.

I input the Incorrect Shipping Address! What do I do?

Our contact information is at the bottom of the HOME PAGE. Please enter your name, ORDER NUMBER, and what your message is & we will contact you within 24-48hrs (M-F)

How long will it take for my order to arrive?

Processing & handling takes 10-12 business days (M-F) & U.S Shipping takes 3-5 days (excluding Sundays & Holidays) Shipping to Canada may take up to 2-3weeks

How do I cancel my order or get a refund?

You have 24HRS from the time of purchase to cancel your order! Please fill out information at the bottom of the HOME PAGE stating you need to cancel your order.

If there are any damages while shipping, please send a picture of the box & the damaged product & we will get back to you to resolve the issue within 24-48hrs.